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Case Manager Association of South Africa (CMASA) is a non-profit association, promoting professionalism, ethics values and excellence through education, networking and support for the individual Case Manager and the collective development of case management in South Africa.

Promoting professionalism, ethics values and excellence for Case Managers.

Our Mission, Vision and Definition

Mission

To positively impact and improve client/member well-being and healthcare outcomes in a cost-effective manner, without compromising on care.

Vision

  • To promote the growth and value of Case Managers by supporting and training in the ever-evolving challenges of the Case Manager.
  • To have Case Management as a recognised profession within South Africa.

Definition of Case Management as adopted by CMASA

"Case Management is a collaborative process of assessment, planning, facilitation, care co-ordination, evaluation and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality cost-effective outcomes."

Our Strategic Focus, Values and Goals

Strategic Focus

To achieve the position whereby a Case Manager is formally recognised as clinical practitioner specialist, as a part of the healthcare co-ordination and rehabilitation team who empower doctors, clients/ members to understand and access good quality and efficient healthcare, without compromising on care.

Values

CMASA is committed to professional excellence by:

Goals

CMASA plans to achieve goals through educational forums, networking opportunities, legislative advocacy and establishing standards of practice to advance the profession.

  1. To become nationally recognised as the representative body of Case Managers in South Africa.
  2. To encourage membership by all practising Case Managers in all sectors of the healthcare and rehabilitation industry including private hospitals, government hospitals, medical scheme, managed care organisations, rehabilitation and vocational sectors.
  3. To develop a uniform Standard of Practice.
  4. To promote the value that Case Management plays in ensuring that the patient regains an optimal level of functioning by liaising with all healthcare role players. To set up regional CMASA Chapters and hold regular meetings that provide a forum for exchange of views and an opportunity to be exposed to new developments in the healthcare industry.
  5. To endorse an established Case Management education programme:
    • Accreditation criteria
    • Entry level certificate
    • Diploma Course
    • Master’s degree
  6. To establish affiliations with international Case Manager Organisations such as USA, UK, Australia and other African countries.
  7. To incorporate other South African allied healthcare professionals such as physiotherapists, occupational therapists and social workers.
  8. To hold an annual conference at which awards are presented in recognition of outstanding performance:
    • Student of the year
    • Funder case manager of the year
    • Private hospital case manager of the year
    • Public hospital case manager of the year

Our Background

The Case Manager Association of South Africa (CMASA) is a registered section 21 company, founded in 2009.

The demands of managed healthcare and the pressure on all sectors to manage a holistic event both, in hospital as well as out of hospital, by efficiently and effectively managing each patient event has increased the need for a professional body to be recognised and to support its members in this ever-changing environment.

The Case Manager is continuously evolving and has become an integral part of a team, managing and co-ordinating treatment/care, with the clinical outcomes based on quality care, disease management and cost effectiveness. (Appropriate treatment for the appropriate patient at the appropriate time.) Being the advocate for the patients and where necessary, their families.

A professional Case Manager of today is expected to support the bottom line by assisting in the delivery of quality healthcare. To achieve this, the Case Manager needs to be appropriately qualified, skilled and experienced in order to deliver the expectation and the value.

The integration of Case Management within the hospital, medical schemes and managed care organisations is fundamental to the process of the delivery and management of client/member care. CMASA therefore, in recognising the value that Case Managers bring to an organisation, feels strongly that there needs to be comprehensive supporting structures in both formal education and informal communication together with the establishment of a new professional category for the personal and career development of individuals who have taken on the challenge of becoming Case Managers.

As the organisation grows we recognise that Case Management is a function also used outside the hospital, health schemes and managed health care organisations. Case Management is also utilised in coordination of rehabilitation and vocational (return to work) programmes, where injury on duties; work and non-work related injuries and illnesses impacts an employee's ability to stay at or return to work.

CMASA has endorsed the training and development of clinical Case Managers practising in South Africa through recognised academic institutions as well as looking into endorsing certification for prior learning based on a criteria set by the National Board and endorsed by Duxah (The DUX Academy of Healthcare) .

Join our growing Association today and be part of the development of the Case Management profession

Join CMASA

Being a Member of CMASA means belonging to a group of like-minded individuals, who realise that working together as a group they can positively impact the development of Case Management as a profession.

The Benefits of Membership to CMASA Are Many and Growing

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